These planters are designed by Capra Designs in Australia and skilfully hand-made from resin in Vietnam.
Irregularities in colour and pattern of each finished product are evidence of the careful hand-made process.
Capra Designs products are made in small batches and therefore stock is limited. Small batch production allows us to minimise waste and maximise quality.
We ship 2 times weekly. Therefore your items will be shipped within 1-3 working days. If your order is urgent please don't hesitate to contact us at email@example.com
When your order is dispatched you'll receive an email with your Australia Post tracking number. Please allow 2-5 days for delivery if you are in a capital city and 4-10 days for rural areas.
Free shipping is available on all orders over $200. If in Australia shipping is a $10 flat rate for all orders under $200
Please note bulky products such as the Crescent Stand will be subject to shipping costs at checkout.
We ship world wide from our Australian and USA warehouses.
Orders will dispatch within 1-3 working days and can take up to 15 days post dispatch to deliver.
Free shipping is available on all orders over $200 unless advised otherwise at checkout.
All customs and duties are the responsibility of the buyer.
If you have purchased a full price item and have had a change of heart we accept returns within 30 days from delivery. Sale items can not be returned for a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A refund will be applied for all of the products returned. The original cost of shipping will not be refunded.
Gift Cards are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and process your refund.
Your refund will be made directly via shopify to your original method of payment.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To return your product, you should contact email@example.com for a return address. The customer is responsible for the cost of return.